Shipping policy
Shipping Information
At The Honest Ground, we’re on a mission to make shopping for honest pantry staples, wellness products, and low-tox household essentials simpler — all in one place.
By consolidating your shopping into a single delivery, we believe it’s better for:
- your time
- your wallet
- and the planet 🌿
We carefully pack every order using mindful packaging wherever possible, including recyclable and low-waste materials.
If there’s a product you’d love to see us stock, we’d genuinely love to hear from you. Please email us anytime at:
📧 hello@thehonestground.com.au
Order Processing
We aim to dispatch all orders within 1–3 business days.
Orders placed on weekends or public holidays may require an additional 24–48 hours for processing.
During busy periods, launches, or promotions, dispatch times may vary slightly.
Once your order has been dispatched, you will receive tracking details via email.
Free Shipping
We offer:
- Free Standard Shipping on orders over $129 AUD for metro and most regional areas
- Free shipping thresholds may vary for some remote or rural locations due to carrier costs
Shipping thresholds apply after discounts and exclude shipping fees.
Shipping Rates
We offer a $12 standard shipping fee for everywhere in Australia for orders under $129
| Order Value | Standard Shipping |
|---|---|
| Under $129 | $12 |
| Over $129 | Free |
Estimated Delivery Timeframes
| Shipping Method | Metro Areas | Regional Areas | Rural & Remote |
|---|---|---|---|
| Standard Shipping | 2–5 business days | 2–7 business days | 5–10 business days |
Please note these timeframes are estimates only and may vary depending on courier networks and seasonal demand.
Minimum Order Spend
The Honest Ground does not requires a minimum order spend.
Important Shipping Information
Please ensure your delivery details are entered correctly at checkout.
The Honest Ground is not responsible for:
- delays caused by shipping carriers
- incorrect delivery information supplied by customers
- parcels delayed due to weather or unforeseen events
Once your parcel has been dispatched, delivery timeframes are managed by the shipping provider.
Sustainable Shipping
We’re committed to reducing unnecessary packaging and shipping waste wherever possible.
Our goal is to provide a more thoughtful and environmentally conscious shopping experience — from checkout to doorstep.
Questions?
If you have any questions regarding shipping, delivery zones, or your order, we’re always happy to help.
The Honest Ground
📧 hello@thehonestground.com.au